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Case Study - Tom Murphy, Ashwood Travel

Ashwood Travel is a dynamic coach hire business operating from a local base with customers throughout the UK.

Tom and his colleagues runs Ashwood Travel from different places and need to co-ordinate email bookings and tasks on an hourly basis. This was proving difficult with a standard email setup.

Performance Computing undertook a quick review of the business and the working requirements. There were a number of key issues, one being the need for an easy to use collaborative email system. Other key issues included the requirement for an improved back-up system for the booking and accounting systems.

Collaborative Working

A new gmail system was setup to provide direct access by the three users from anywhere. To enhance the ease of use and efficiency coloured labels were added for each user and further colour coding used to denote finalised jobs. This worked extremely well, solving the confusion of whom was handling which jobs while allowing Tom a quick overall view of jobs not yet completed.

This technology a few years ago would have only been affordable by large organisations, now small companies can take advantage of this new 'cloud computing' at almost no cost, it really does mean we can operate more efficiently than large operators.

 

 

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email: web@itran.co.uk
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